Hearing Care Outreach & Appointment Coordinator

NationsBenefits; Austin (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

NationsBenefits, a fast-growing healthcare fintech company, supports managed care organizations with innovative supplemental benefits and member engagement solutions. Based in Austin, TX, we seek a Hearing Ambassador to help licensed dispensers meet goals and serve members with hearing health guidance.

The role involves engaging customers, scheduling tests, educating on hearing wellness, and driving growth through outreach and relationship-building at the Sam’s Club Hearing Aid Center in North

Qualifications

• High school diploma or equivalent.
• Strong customer service or sales experience.
• Proficiency with basic computer systems.
• Excellent communication and organizational skills.
• Experience scheduling patient appointments.

Responsibilities

• Assist customers and support hearing health needs.
• Educate on hearing wellness and schedule tests.
• Enter and manage appointment data.
• Promote products at events and in-store marketing.
• Walk the club to engage members and generate tests.

Skills

Customer service

Sales experience

Retail experience

Communication skills

Scheduling software

Education

High school diploma or equivalent

Tools

Scheduling software

Job description

NationsBenefits, a fast-growing healthcare fintech company, supports managed care organizations with innovative supplemental benefits and member engagement solutions. Based in Austin, TX, we seek a Hearing Ambassador to help licensed dispensers meet goals and serve members with hearing health guidance.

The role involves engaging customers, scheduling tests, educating on hearing wellness, and driving growth through outreach and relationship-building at the Sam’s Club Hearing Aid Center in North