Hearing Health Outreach & Appointment Coordinator

NationsBenefits

Citrus Heights (CA)

On-site

USD 22,041 - 30,307

Full time

14 days+

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Job summary

NationsBenefits is the healthcare fintech provider operating an on-site Hearing Aid Center at Sam’s Club in Citrus Heights, CA. The Hearing Ambassador role supports licensed dispensers, engages customers, educates on hearing wellness, and schedules appointments to drive growth.

Responsibilities include outbound calls, test scheduling, promoting related products, and active involvement in community events to build relationships with members.

Qualifications

High school diploma or equivalent required.
Strong customer service, sales or retail experience.
Proficiency with basic computer systems and scheduling software.

Responsibilities

Engage customers and support hearing health needs while educating about hearing wellness.
Schedule appointments and secure hearing tests daily.
Promote non-hearing-aid products and drive sales growth at the center.
Work 95% of time walking the club, intercepting and setting tests.

Skills

Customer service

Sales

Retail experience

Education

High school diploma or equivalent

Tools

PC hardware

Scheduling software

General computer knowledge

Job description

Responsibilities include outbound calls, test scheduling, promoting related products, and active involvement in community events to build relationships with members.

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