Hearing Clinic - Patient Care Coordinator

MLM Hearing, LLC; Plain City (OH); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

401(k) with matching

Health, dental, and vision insurance

Life insurance

AD&D

STD & LTD; Paid time off

Employee discounts

Job summary

Belton Hearing Care Clinic in Plain City, OH is seeking a Patient Care Coordinator (PCC) to be the welcoming, organized, and compassionate first point of contact. You will help patients navigate their hearing journey, keep the clinic running smoothly, and support operations across locations.

The role emphasizes patient relationships, referrals, retention activities, and accurate administrative duties, with a Monday–Friday schedule and a competitive benefits package.

Qualifications

• Minimum of 10 years office management experience in a customer-driven industry.
• High school diploma or GED.
• Front desk medical experience required.
• Strong computer skills, including word processing and database software.

Responsibilities

• Greet and screen patients to determine how we can best support them.
• Answer questions about services and promotions; spot potential leads.
• Manage scheduling, daily office tasks, and financial and administrative duties.
• Handle insurance verification, inventory, and patient records.
• Partner with clinic and home office team to support operations; assist with marketing efforts.

Skills

Strong computer skills

Excellent interpersonal skills

Oral and written communication

Sales and problem-solving

Detail oriented

Front desk medical experience

Education

High school diploma or GED

10 years office management experience

Job description

Belton Hearing Care Clinic in Plain City, OH is seeking a Patient Care Coordinator (PCC) to be the welcoming, organized, and compassionate first point of contact. You will help patients navigate their hearing journey, keep the clinic running smoothly, and support operations across locations.

The role emphasizes patient relationships, referrals, retention activities, and accurate administrative duties, with a Monday–Friday schedule and a competitive benefits package.