Compassionate Patient Care Coordinator | Hearing Clinic

Kids for the Future; Klamath Falls (OR); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Paid Holidays

Paid Time Off

Medical, Dental, Vision Benefits

401(k) with Company Match

Company-Paid Life Insurance

Ongoing Training and Development

Monthly Bonus Opportunities

Job summary

Beltone Hearing Care Center in Oregon seeks a Patient Care Coordinator to be the first point of contact for patients and to ensure a welcoming, organized, and compassionate clinic experience. The role emphasizes excellent customer service, appointment scheduling, and front desk operations within a healthcare setting.

Primary duties include handling phone calls, scheduling, insurance verification, payments, and maintaining patient records, while supporting clinic efficiency and local outreach.

Qualifications

• Ability to welcome patients and provide exceptional customer service.
• Strong communication and relationship-building skills.
• Ability to multitask effectively in a busy environment.

Responsibilities

• Welcome patients and create a positive first impression.
• Answer incoming calls and schedule appointments.
• Confirm appointments and conduct patient follow-up calls.
• Coordinate provider schedules and support clinic operations.
• Verify insurance benefits and process paperwork.
• Check patients in/out and collect payments.
• Maintain patient records and documentation.
• Manage inventory and hearing aid orders/repairs/deliveries.
• Support local marketing and patient retention activities.
• Ensure the office is organized and patient-ready daily.

Skills

Empathy

Communication

Multitasking

Outbound calling

Attention to detail

Learning mindset

Team oriented

Tools

Data entry

Computer skills

Job description

Beltone Hearing Care Center in Oregon seeks a Patient Care Coordinator to be the first point of contact for patients and to ensure a welcoming, organized, and compassionate clinic experience. The role emphasizes excellent customer service, appointment scheduling, and front desk operations within a healthcare setting.

Primary duties include handling phone calls, scheduling, insurance verification, payments, and maintaining patient records, while supporting clinic efficiency and local outreach.