Hearing Care Outreach Specialist

NationsBenefits, LLC; Lincoln (NE); Vor Ort; USD 32.000 - 52.000; Vollzeit

Zusammenfassung

NationsBenefits, LLC is seeking a Hearing Ambassador for our Sam's Club Hearing Aid Center in Lincoln, NE. On-site role requiring proactive customer engagement, scheduling, and product promotion to meet daily test and sales targets.

You will conduct outbound calls, educate customers on hearing wellness, and help drive growth through community outreach while supporting the hearing care team.

Qualifikationen

• High school diploma or equivalent.
• Strong customer service, sales or retail experience.
• Experience with PC hardware and software.
• Excellent oral and written communication, organizational and problem-solving skills.
• Previous experience with patient/customer appointment scheduling.
• Proficiency with basic computer systems and scheduling software.

Aufgaben

• Know Hearing Aid Center (HAC) products and services.
• Set the stage for full test and full boat purchase when interacting with Members.
• Complete 30-50 outbound calls daily to prospective and/or existing customers.
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the HAC staff.
• Promote and sell non-hearing aid products when Members do not have hearing loss.
• Aim for a 50% increase in non-hearing aid product sales.
• Learn and use the handheld screener as a lead intercepting tool.
• Assist in calling past tested Members to schedule return visits.
• Promote the HAC during Sam’s Club events and HAC events.
• Will be based in HAC but spend 95% of time walking/working the club and setting tests.

Kenntnisse

Customer service

Sales experience

Retail experience

Communication skills

Scheduling

Ausbildung

High school diploma

Tools

Scheduling software

PC hardware knowledge

General computer systems

Jobbeschreibung

NationsBenefits, LLC is seeking a Hearing Ambassador for our Sam's Club Hearing Aid Center in Lincoln, NE. On-site role requiring proactive customer engagement, scheduling, and product promotion to meet daily test and sales targets.

You will conduct outbound calls, educate customers on hearing wellness, and help drive growth through community outreach while supporting the hearing care team.