Hearing Care Front Desk & Client Experience

WSA – Wonderful Sound for All; Orange (CA); On-site; USD 27,276 - 38,848; Full time

Benefits offered by this job

Attractive compensation package

Comprehensive benefits

Paid holidays

401k with match

Health & Wellness programs

Mentorship and professional development opportunities

Job summary

A prominent hearing care provider in California is seeking a Client Experience Specialist to manage client relationships and ensure high-quality service. The role requires strong communication skills and the ability to handle office administration tasks efficiently. Candidates should have a high school diploma and experience in customer service. This position offers an attractive compensation package, including bonuses and professional development opportunities.

Qualifications

• High School Diploma or equivalent.
• Experience in customer service and office administration.
• Excellent oral and written communication skills.
• Proficiency with computers including scheduling software and MS Office.
• Strong multi-tasking, organization, and time-management skills.

Responsibilities

• Maintain client charts and ensure information is up to date.
• Provide friendly and enthusiastic customer service.
• Manage clinic schedule for efficient patient care.
• Enter stock and custom orders.
• Maintain detailed records of cash and bank deposits.
• Maintain a clean and inviting environment.

Skills

Customer service experience

Office administration

Communication skills

Proficiency with MS Office

Multi-tasking skills

Organizational skills

Education

High School Diploma or equivalent

Tools

Scheduling software

Job description

A prominent hearing care provider in California is seeking a Client Experience Specialist to manage client relationships and ensure high-quality service. The role requires strong communication skills and the ability to handle office administration tasks efficiently. Candidates should have a high school diploma and experience in customer service. This position offers an attractive compensation package, including bonuses and professional development opportunities.