Front Office & Client Experience Coordinator - Hearing Care

WSAudiology; Zephyrhills (FL); On-site; USD 21,593 - 30,754; Full time

Benefits offered by this job

Attractive compensation package

Comprehensive benefits

Paid holidays

401k with match

Professional development opportunities

Job summary

A leading hearing aid company is seeking a Client Experience Specialist in Florida, dedicated to ensuring excellent customer service and efficient patient care. Responsibilities include managing client appointments, maintaining records, and providing basic hearing aid support. The ideal candidate has customer service experience, a high school diploma, and strong communication skills. This role includes opportunities for professional development and an attractive compensation package.

Qualifications

• Experience in customer service and office administration.
• Excellent oral and written communication skills.
• Ability to maintain a professional rapport with clients.

Responsibilities

• Maintain client charts and ensure information is up to date.
• Provide friendly and enthusiastic customer service.
• Manage clinic schedule for efficient patient care.

Skills

Customer service experience

Office administration

Communication skills

Proficiency with computers

Organization skills

Education

High School Diploma or equivalent

Tools

Scheduling software

MS Office

Job description

A leading hearing aid company is seeking a Client Experience Specialist in Florida, dedicated to ensuring excellent customer service and efficient patient care. Responsibilities include managing client appointments, maintaining records, and providing basic hearing aid support. The ideal candidate has customer service experience, a high school diploma, and strong communication skills. This role includes opportunities for professional development and an attractive compensation package.