Client Experience Front Desk Coordinator

WSA – Wonderful Sound for All; Denver (CO); On-site; USD 21,923 - 31,224; Full time

Benefits offered by this job

Attractive compensation package

401k with match

Comprehensive benefits

Mentorship opportunities

Paid holidays

Job summary

A leading hearing care company in Denver, Colorado is seeking a Client Experience Specialist. This role involves maintaining client charts, managing clinic schedules, and providing excellent customer service. The candidate should have experience in customer service, excellent communication skills, and proficiency with computers. The company offers an attractive compensation package, comprehensive benefits, and ample opportunities for professional development.

Qualifications

• Experience in customer service and office administration.
• Excellent oral and written communication skills.
• Proficiency with computers including scheduling software and MS Office.

Responsibilities

• Maintain client charts and ensure information is up to date.
• Prioritize welcome and confirmation calls.
• Manage clinic schedule for patient care.
• Perform weekly inventory audit.
• Maintain records of cash and bank deposits.

Skills

Customer service

Office administration

Communication skills

Multi-tasking

Time-management

Proficiency with MS Office

Education

High School Diploma or equivalent

Tools

Scheduling software

Job description

A leading hearing care company in Denver, Colorado is seeking a Client Experience Specialist. This role involves maintaining client charts, managing clinic schedules, and providing excellent customer service. The candidate should have experience in customer service, excellent communication skills, and proficiency with computers. The company offers an attractive compensation package, comprehensive benefits, and ample opportunities for professional development.