Hearing Care Coordinator – Patient Scheduling & Support

Sonova Group; Brunswick (GA); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

401K match

Free hearing aids for employees

PTO and holidays

No nights or weekends

Legal protection and identity theft

Floating holiday

Job summary

Sonova's AudioNova division in Brunswick, GA seeks a Patient Care Coordinator to support hearing care professionals and patients. You will schedule appointments, verify benefits, process payments, and help with inventory and events.

The role emphasizes patient communication, HIPAA compliance, and teamwork with clinical staff, with a Monday–Friday schedule and competitive benefits including 401K matching and employee hearing aids.

Qualifications

• High School Diploma or equivalent.
• Experience with hearing aids is a plus.

Responsibilities

• Schedule appointments and assist with patient intake.
• Verify insurance benefits and eligibility.
• Provide first-level support to patients and process payments.
• Assist with inventory management and supply orders.
• Coordinate community outreach events.
• Maintain patient files and ensure HIPAA compliance.

Skills

Verbal communication

Written communication

Relationship building

HIPAA knowledge

Customer service experience

Education

High School Diploma or equivalent

Tools

Microsoft Office

Outlook

Job description

Sonova's AudioNova division in Brunswick, GA seeks a Patient Care Coordinator to support hearing care professionals and patients. You will schedule appointments, verify benefits, process payments, and help with inventory and events.

The role emphasizes patient communication, HIPAA compliance, and teamwork with clinical staff, with a Monday–Friday schedule and competitive benefits including 401K matching and employee hearing aids.