Hearing Care Coordinator — Patient Care & Clinic Support

Sonova USA, Inc.; Redding (CA); Presencial; USD 32.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401K with Company Match

Free hearing aids for employees

PTO and Holidays

No Nights or Weekends

Legal Shield and Identity Theft

Floating Holiday

Descripción de la vacante

Sonova USA, Inc. in Redding, CA, is seeking a Hearing Care Coordinator to support patients and clinicians.

You will schedule appointments, verify benefits, and handle front-desk tasks in a fast-paced audiology clinic. This role offers no nights or weekends, a base pay of $23.00–$25.00 per hour plus performance-based incentives, and benefits including 401(k), free hearing aids for employees and discounts for family, PTO and holidays.

Formación

• 2+ years in a health care environment preferred
• Previous customer service experience is required
• Experience with hearing aids is a plus
• Knowledge of HIPAA regulations is beneficial

Responsabilidades

• Greet patients with a positive and professional attitude
• Schedule appointments and manage patient intake forms
• Verify insurance benefits and details
• Assist with payments and basic clinic operations
• Process patient orders and manage inventory as needed
• Support with community outreach events (at least 1 per month)

Conocimientos

Verbal and written communication

Relationship building

Microsoft Office / Outlook

HIPAA knowledge

Educación

High School Diploma or equivalent

Descripción del empleo

Sonova USA, Inc. in Redding, CA, is seeking a Hearing Care Coordinator to support patients and clinicians.

You will schedule appointments, verify benefits, and handle front-desk tasks in a fast-paced audiology clinic. This role offers no nights or weekends, a base pay of $23.00–$25.00 per hour plus performance-based incentives, and benefits including 401(k), free hearing aids for employees and discounts for family, PTO and holidays.