Hearing Care Coordinator & Appointment Specialist

NationsBenefits, LLC; Alpharetta (GA); Hybrid; USD 21,000 - 30,000; Full time

Job summary

NationsBenefits, LLC is seeking a Hearing Ambassador to support licensed dispensers and engage customers at the Sam's Club Hearing Aid Center in Alpharetta, GA. The role focuses on hearing health education, appointment scheduling, and driving growth through community outreach.

Daily tasks include outbound calls, test scheduling, and promoting non-hearing aid products. The position is on-site with a strong emphasis on in-person customer engagement.

Qualifications

• High school diploma or equivalent required.
• Previous patient/customer appointment scheduling experience preferred.
• Excellent communication and problem-solving abilities.

Responsibilities

• Assist licensed dispenser and educate customers about hearing health.
• Schedule appointments and conduct outbound calls to prospective customers.
• Promote non-hearing aid products during engagement.
• Walk the club environment with 95% field time and set tests.

Skills

Customer service

Sales experience

Communication skills

Problem-solving

Presentation skills

Scheduling software

Education

High school diploma or equivalent

Tools

Scheduling software

General PC software

Job description

NationsBenefits, LLC is seeking a Hearing Ambassador to support licensed dispensers and engage customers at the Sam's Club Hearing Aid Center in Alpharetta, GA. The role focuses on hearing health education, appointment scheduling, and driving growth through community outreach.

Daily tasks include outbound calls, test scheduling, and promoting non-hearing aid products. The position is on-site with a strong emphasis on in-person customer engagement.