Hearing Care Concierge & Outreach Specialist

NationsBenefits; Albany (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

NationsBenefits is seeking a Hearing Ambassador for the Sam's Club Hearing Aid Center in Albany, GA. You will help licensed dispensers meet daily goals, engage customers, educate on hearing wellness, schedule appointments, and support growth through community outreach.

The position is on-site at the Sam’s Club center, with responsibilities including outbound calling, promoting products, and assisting with tests and events to drive member satisfaction.

Qualifications

• High school diploma or equivalent.
• Strong customer service, sales, or retail experience.
• Experience with PC hardware/software and scheduling software is a plus.
• Excellent oral and written communication skills, organizational and problem-solving abilities.

Responsibilities

• Have a working knowledge of all Hearing Aid Center products and services.
• Set the stage for tests and full purchases when engaging Members.
• Complete 30–50 outbound calls daily to prospective and existing customers.
• Secure a minimum of 4 hearing tests daily for the center’s professionals.
• Promote non-hearing-aid products when Members may not have hearing loss.
• Assist with scheduling follow-up visits and events as needed.

Skills

Customer service

Sales

Retail experience

Communication skills

Education

High school diploma

Tools

PC hardware/software

Job description

NationsBenefits is seeking a Hearing Ambassador for the Sam's Club Hearing Aid Center in Albany, GA. You will help licensed dispensers meet daily goals, engage customers, educate on hearing wellness, schedule appointments, and support growth through community outreach.

The position is on-site at the Sam’s Club center, with responsibilities including outbound calling, promoting products, and assisting with tests and events to drive member satisfaction.