Hearing Care Outreach Coordinator

NationsBenefits; Snellville (GA); On-site; USD 20,664 - 30,307; Full time

Job summary

NationsBenefits is seeking a Hearing Ambassador for an on-site role at Sam's Club Hearing Aid Center in Snellville, GA. You will engage customers, educate on hearing wellness, and schedule appointments while supporting growth through community outreach and relationship building.

The position emphasizes outbound calls, driving hearing tests, and promoting complementary products, with 95% field presence in the club. Strong customer service and sales experience are essential.

Qualifications

• High school diploma or equivalent.
• Strong customer service, sales, or retail experience.
• Experience with PC hardware and software; general computer/internet knowledge.
• Excellent communication and scheduling skills.

Responsibilities

• Have working knowledge of HAC products and services.
• Set the stage for full test and full boat purchase when interacting with Members.
• Complete 30-50 outbound calls daily to prospective and/or existing customers.
• Secure a minimum of 4 immediate or scheduled full hearing tests daily.
• Promote and sell non hearing aid products when Members with whom they engage do not have hearing loss.
• Will be based in HAC but will spend 95% of the time walking/working the club, intercepting, and setting tests.

Skills

Customer service

Sales

Retail experience

Communication

Scheduling

Education

High school diploma

Tools

PC hardware

Scheduling software

General computer skills

Job description

NationsBenefits is seeking a Hearing Ambassador for an on-site role at Sam's Club Hearing Aid Center in Snellville, GA. You will engage customers, educate on hearing wellness, and schedule appointments while supporting growth through community outreach and relationship building.

The position emphasizes outbound calls, driving hearing tests, and promoting complementary products, with 95% field presence in the club. Strong customer service and sales experience are essential.