Hearing Care Ambassador: Appointments & Outreach

NationsBenefits, LLC; Saint Cloud (MN); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Restaurant d'entreprise

Job summary

NationsBenefits is seeking a Hearing Ambassador to support licensed dispenser, engage customers, educate about hearing wellness, schedule appointments, and grow through community outreach.

This on-site role at Sam's Club Hearing Aid Center in Saint Cloud requires strong customer service and sales experience, plus scheduling expertise. Join a fast-growing healthcare fintech company committed to improving member outcomes.

Qualifications

• High school diploma or equivalent.

Responsibilities

• Have a working knowledge of all Hearing Aid Center (HAC) products and services.
• Set the stage for full test, and full boat purchase when interacting with Members.
• Complete 30-50 outbound calls daily to prospective and/or existing customers.
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center.
• Promote and sell non hearing aid products when Members with whom they engage do not have hearing loss.
• A 50% increase in non-hearing aid product sales is expected.
• Learn and use the handheld screener (when able per state regulations) and use as intercepting tool to get qualified leads.
• Assist, when necessary, calling past tested Members, with or without sales, and medical referrals to schedule return visits.
• Promote the HAC during Sam's club events, Hearing Aid Center events, and possibly outside marketing events.
• Will be based in HAC but will spend 95% of the time walking/working the club, intercepting, and setting tests.

Skills

Customer service

Sales experience

Retail experience

Communication skills

Scheduling experience

Problem-solving

Organization

Education

High school diploma or equivalent

Tools

PC hardware

Scheduling software

General computer knowledge

Internet knowledge

Job description

NationsBenefits is seeking a Hearing Ambassador to support licensed dispenser, engage customers, educate about hearing wellness, schedule appointments, and grow through community outreach.

This on-site role at Sam's Club Hearing Aid Center in Saint Cloud requires strong customer service and sales experience, plus scheduling expertise. Join a fast-growing healthcare fintech company committed to improving member outcomes.