Healthcare Switchboard Operator - Patient Care

Kettering Health; Kettering (OH); On-site; USD 20,664,000 - 26,174,000; Full time

Job summary

Kettering Health is seeking a PBX Operator to manage internal and external communications in a hospital environment. You will handle a multi-line phone system, relay information, and respond to requests promptly to support patient care and operations.

Experience in healthcare or customer service and a high school diploma are required. The role supports safety programs and aligns with the organization's values and mission.

Qualifications

• High school diploma or equivalent.
• 2+ years operating a multi-line phone or switchboard in healthcare or customer service.

Responsibilities

• Manage internal and external communications within the facility.
• Handle calls, emergency codes, and information requests promptly and accurately.
• Ensure safety and efficiency aligned with Kettering Health's mission and values.

Skills

Phone handling

Customer service

Communication

Education

High school diploma

Job description

Kettering Health is seeking a PBX Operator to manage internal and external communications in a hospital environment. You will handle a multi-line phone system, relay information, and respond to requests promptly to support patient care and operations.

Experience in healthcare or customer service and a high school diploma are required. The role supports safety programs and aligns with the organization's values and mission.