PBX Operator - PBX

Kettering Health Network; Kettering (OH); On-site; USD 29,000 - 36,000; Full time

Job summary

Kettering Health Network invites applications for a PBX Operator to support patient care and facility operations at Kettering. You will manage internal and external communications, route calls, respond to emergency codes, and handle information requests with accuracy and courtesy.

Requirements include a high school diploma or equivalent and at least 2 years of experience operating a multi-line phone system, preferably in healthcare or customer service.

Qualifications

• High school diploma or equivalent required.
• At least 2 years of experience on a multi-line phone system.

Responsibilities

• Manage internal and external communications within the facility.
• Route calls and respond to information requests with courtesy.
• Assist with emergency codes as needed.

Skills

Multi-line phone proficiency

Customer service

Education

High school diploma or equivalent

Job description

Job Details

Kettering Health (Forrer Blvd) | Kettering | Resouce (PRN) | Varied Shift

Responsibilities & Requirements

The PBX Operator supports patient care and operational reliability by managing internal and external communications within the healthcare facility. This role ensures prompt, courteous, and accurate handling of calls, emergency codes, and information requests, contributing to safety and efficient facility operations. Performs other duties as assigned. All job responsibilities are to be carried out in alignment with Kettering Health's mission, vision, values, and B Safe program.High school diploma or equivalent.At least 2 years of experience operating a multi-line phone or switchboard system, preferably in a healthcare or customer service environment.

Preferred Qualifications

Experience in a healthcare setting or in roles requiring emergency response coordination.