PBX Operator - PBX

Kettering Health; Kettering (OH); On-site; USD 20,664,000 - 26,174,000; Full time

Job summary

Kettering Health is seeking a PBX Operator to manage internal and external communications in a hospital environment. You will handle a multi-line phone system, relay information, and respond to requests promptly to support patient care and operations.

Experience in healthcare or customer service and a high school diploma are required. The role supports safety programs and aligns with the organization's values and mission.

Qualifications

• High school diploma or equivalent.
• 2+ years operating a multi-line phone or switchboard in healthcare or customer service.

Responsibilities

• Manage internal and external communications within the facility.
• Handle calls, emergency codes, and information requests promptly and accurately.
• Ensure safety and efficiency aligned with Kettering Health's mission and values.

Skills

Phone handling

Customer service

Communication

Education

High school diploma

Job description

Job Details

Kettering Health (Forrer Blvd) | Kettering | Resouce (PRN) | Varied Shift

Responsibilities & Requirements

The PBX Operator supports patient care and operational reliability by managing internal and external communications within the healthcare facility. This role ensures prompt, courteous, and accurate handling of calls, emergency codes, and information requests, contributing to safety and efficient facility operations. Performs other duties as assigned. All job responsibilities are to be carried out in alignment with Kettering Health's mission, vision, values, and B Safe program.

High school diploma or equivalent.

At least 2 years of experience operating a multi-line phone or switchboard system, preferably in a healthcare or customer service environment.

Preferred Qualifications

Experience in a healthcare setting or in roles requiring emergency response coordination.