Healthcare Customer Service Specialist

Lincare-085e31c; Mukilteo (WA); Sur place; USD 21 000 - 34 000; Plein temps

Avantages offerts par ce poste

Competitive benefits

Paid time off

Tuition reimbursement

Retirement savings plan

Employee discounts

Résumé du poste

Lincare is seeking a customer service representative to assist patients by handling inbound and outbound calls, assessing needs for products and services, and educating customers on options. The role includes documenting interactions and processing orders with attention to accuracy and privacy.

The position requires basic education, data-entry skills, and the ability to follow physician-directed orders. Training and supportive benefits are available in a growth-oriented environment.

Qualifications

• High School Diploma or GED or 1–3 months related experience.
• Computer data entry required.
• Licensing requirements may apply for location.

Responsabilités

• Communicate with customers via inbound and outbound calls.
• Assess customer need for additional products/services.
• Answer questions and provide education on products/services.
• Document calls in computerized record keeping system.
• Enter customer orders in computerized system.
• Verify and update demographic information in records.

Connaissances

Customer service

Communication

Data entry

Training

Math basics

Formation

High School Diploma/GED

Outils

Computer entry

Description du poste

Lincare is seeking a customer service representative to assist patients by handling inbound and outbound calls, assessing needs for products and services, and educating customers on options. The role includes documenting interactions and processing orders with attention to accuracy and privacy.

The position requires basic education, data-entry skills, and the ability to follow physician-directed orders. Training and supportive benefits are available in a growth-oriented environment.