Healthcare Scheduling Specialist — EMR & Patient Access

UNC Health; Hendersonville (NC); On-site; USD 36,000 - 56,000; Full time

Job summary

UNC Health is seeking a Centralized Scheduler to coordinate and schedule patient visits across various clinical resources. You will work with patients and clinical staff, entering orders and patient details into the EMR scheduling system to ensure accurate and timely appointments.

The role emphasizes strong customer service, effective communication, and attention to regulatory details in a fast-paced clinical environment. Onsite work at Pardee UNC Health Care facilities is required.

Qualifications

• Associate’s degree or an equivalent combination of education and experience.
• Experience and/or education/training in medical terminology.
• Experience performing in a customer service role.

Responsibilities

• Communicates with patients and clinical staff to coordinate and schedule clinical visits across a wide range of clinical resources.
• Reviews and interprets incoming clinical orders delivered by phone and fax. Inputs relevant information into EMR scheduling system.
• Interviews patients to obtain and input patient’s history, demographic, and insurance details into EMR scheduling system.

Skills

Customer service

Medical terminology

Education

Associate’s degree or equivalent

Tools

EPIC

Job description

UNC Health is seeking a Centralized Scheduler to coordinate and schedule patient visits across various clinical resources. You will work with patients and clinical staff, entering orders and patient details into the EMR scheduling system to ensure accurate and timely appointments.

The role emphasizes strong customer service, effective communication, and attention to regulatory details in a fast-paced clinical environment. Onsite work at Pardee UNC Health Care facilities is required.