Hybrid Medical Scheduler: Care Coordination Pro

Eventus WholeHealth; Concord (NC); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Mileage reimbursement

Paid time off

Holidays & leave

Health benefits

Disability coverage

401(K) after 6 months

Job summary

Eventus WholeHealth is seeking a Medical Scheduler for a hybrid role based in Chapel Hill or Concord. You will coordinate facility and patient scheduling across providers, ensuring visits meet medical necessity and rosters stay accurate.

Ideal candidates have 2 years of customer service and 1 year of healthcare scheduling experience, plus EMR proficiency and HIPAA knowledge. Benefits include health coverage, PTO, holidays, and retirement contributions.

Qualifications

• 2 years of telephone or customer service experience required.
• 1 year of healthcare scheduling or medical scheduling experience required.
• Experience with an EMR or practice management system.
• Familiarity with medical terminology and HIPAA privacy laws.
• Excellent PC skills; Excel skills preferred.
• Strong Microsoft Office skills; Excel required.
• Ability to work under pressure and meet deadlines.
• Ability to manage multiple priorities with attention to detail.

Responsibilities

• Coordinate facility and patient level scheduling for all providers in each facility/territory.
• Ensure Care Teams have scheduled routine visits and other medical visits as needed.
• Ensure scheduling rosters are updated daily for accuracy.
• Assist with PTO, sick days and high volume of new referrals.
• Report missed visits or provider concerns to Care Team Clinical Manager.
• Coordinate scheduling/patient communication with registration department.

Skills

Customer service

Healthcare scheduling

EMR experience

HIPAA knowledge

MS Excel

Microsoft Office

Multitasking under pressure

Attention to detail

Education

High School Diploma

Tools

EMR/Practice Management System

Job description

Eventus WholeHealth is seeking a Medical Scheduler for a hybrid role based in Chapel Hill or Concord. You will coordinate facility and patient scheduling across providers, ensuring visits meet medical necessity and rosters stay accurate.

Ideal candidates have 2 years of customer service and 1 year of healthcare scheduling experience, plus EMR proficiency and HIPAA knowledge. Benefits include health coverage, PTO, holidays, and retirement contributions.