Hybrid Medical Scheduler — Care Team Coordinator

Eventus WholeHealth; Chapel Hill (NC); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

Paid time off benefits

Holidays and Floating Holidays

Short & Long-term disability options

Employer Contribution to 401k after 6–

Job summary

Eventus WholeHealth is seeking a Medical Scheduler for a hybrid role serving Chapel Hill or Concord offices. You will coordinate facility and patient level scheduling, ensuring routine and medically necessary visits are booked and rosters stay up to date.

Ideal candidates have 2 years in telephone or customer service and 1 year in healthcare scheduling, with EMR and HIPAA knowledge, plus strong Excel skills and the ability to multitask under deadlines.

Qualifications

• 2 years of telephone or customer service experience.
• 1 year of healthcare scheduling or medical scheduling experience.
• Experience with an Electronic Medical Record (EMR) and/or practice management system.
• Familiarity with medical terminology and HIPAA privacy laws.
• Competent knowledge of Microsoft Office; strong Excel skills.
• Ability to work under pressure of tight deadlines and complete tasks accurately.

Responsibilities

• Coordinate facility and patient level scheduling for all providers in assigned facilities/territory.
• Ensure Care Teams have scheduled routine visits and other medically necessary visits.
• Update scheduling rosters daily to ensure accuracy and timely changes.
• Assist Care Teams with PTO, sick days, or high volume of new patient referrals.
• Communicate with patient registration and care teams to streamline scheduling.

Skills

Customer service

EMR experience

HIPAA knowledge

Microsoft Excel

Multitasking

Work under pressure

Education

High School Diploma

Tools

EMR systems

Job description

Eventus WholeHealth is seeking a Medical Scheduler for a hybrid role serving Chapel Hill or Concord offices. You will coordinate facility and patient level scheduling, ensuring routine and medically necessary visits are booked and rosters stay up to date.

Ideal candidates have 2 years in telephone or customer service and 1 year in healthcare scheduling, with EMR and HIPAA knowledge, plus strong Excel skills and the ability to multitask under deadlines.