Healthcare Scheduling & Patient Services Coordinator

UNC Health Care; Cary (NC); On-site; USD 26,000 - 37,000; Full time

Job summary

UNC Health Care is seeking a detail‑oriented scheduling and registration specialist at the Cary location to ensure accurate and complete scheduled procedures. You will communicate prep and procedure details to patients and office staff, collect accurate demographics, and obtain physician orders.

The role also supports reception duties and registrations for managed care and government payors. Candidates should have a high school diploma or GED, with preferred healthcare experience and strong

Qualifications

• High school diploma or GED required; one year of related experience or training.
• Experience in healthcare registration or scheduling preferred.
• Exceptional customer service and organizational skills.
• Medical terminology desired.

Responsibilities

• Ensure accuracy and completeness of scheduled procedures.
• Communicate procedure and prep information to patient and staff.
• Obtain accurate physician orders for all procedures.
• Distribute updated department schedules in a timely manner.
• Maintain knowledge of diagnostic procedures and scheduling software.
• Serve as departmental receptionist and handle registrations for managed care and government payors.

Skills

Customer service

Organizational skills

Medical terminology

Communication

Scheduling

Registration

Education

High school diploma or GED

One year related experience or training

Tools

Scheduling software

Job description

UNC Health Care is seeking a detail‑oriented scheduling and registration specialist at the Cary location to ensure accurate and complete scheduled procedures. You will communicate prep and procedure details to patients and office staff, collect accurate demographics, and obtain physician orders.

The role also supports reception duties and registrations for managed care and government payors. Candidates should have a high school diploma or GED, with preferred healthcare experience and strong