Care Scheduler & Office Coordinator — Cary, NC

Personal-Home-Care-of-North-Carolin; Cary (NC); On-site; USD 40,000 - 52,000; Full time

Job summary

We are seeking a detail-oriented and organized Home Health Scheduler/Office Assistant to join our team in Cary, NC. The ideal candidate will be responsible for scheduling home health visits, coordinating with patients and healthcare providers, and providing general office support to ensure smooth daily operations.

The role involves scheduling visits, answering inquiries, maintaining patient records, assisting with intake, and collaborating with clinical staff to confirm appointments.

Qualifications

• High school diploma or equivalent; office administration certification is a plus.
• Experience in scheduling, medical office, or home health care environment preferred.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable learning new software.
• Ability to handle sensitive and confidential information with discretion.
• Customer service oriented with a friendly and professional demeanor.

Responsibilities

• Schedule and coordinate home health visits between patients and healthcare providers.
• Answer calls and respond to inquiries from patients, families, and staff in a professional and timely manner.
• Maintain accurate and up-to-date patient records and appointment schedules.
• Assist with patient intake and registration processes.
• Communicate effectively with nurses, therapists, and other clinical staff to confirm appointments and availability.
• Manage office supplies and ensure the reception area is organized and welcoming.
• Perform general clerical duties including filing, faxing, scanning, and data entry.
• Assist with billing and insurance verification as needed.
• Support the team with other administrative tasks as assigned.

Skills

Scheduling experience

Medical office experience

Organizational skills

Communication skills

Microsoft Office proficiency

Education

High school diploma or equivalent

Office administration certification

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

We are seeking a detail-oriented and organized Home Health Scheduler/Office Assistant to join our team in Cary, NC. The ideal candidate will be responsible for scheduling home health visits, coordinating with patients and healthcare providers, and providing general office support to ensure smooth daily operations.

The role involves scheduling visits, answering inquiries, maintaining patient records, assisting with intake, and collaborating with clinical staff to confirm appointments.