Healthcare Scheduling & Patient Registration Specialist

MyMichigan Health; Saginaw (MI); On-site; USD 32,000 - 40,000; Full time

Job summary

MyMichigan Health in Michigan is seeking a Scheduling Clerk to manage patient appointments across multiple departments and hospitals/clinics. You will gather demographic and insurance data, create pre-registrations, and verify coverage to secure payment.

Collaboration with physicians' offices is essential for authorizations and pre-certifications. The role requires one year of medical office experience, proficiency with Windows and Microsoft Office, and the ability to work in a fast-paced

Qualifications

• One-year medical office experience required.
• Excellent phone, listening, and interpersonal communication skills.
• Proficient Windows PC and Internet skills; familiarity with Microsoft Office.

Responsibilities

• Obtain demographic data to schedule appointment and enter into scheduling system.
• Create a pre-registration for each scheduled visit including capture of insurance and financial information.
• Verify insurance using online verification system or by contacting payer; confirm eligibility of benefits.
• Collaborate with physician offices to secure authorization, pre-certification and/or notification when necessary.
• Perform scanning of orders into the EPIC System for upcoming encounters.
• Provide instructions to the patient/providers regarding required preparation.
• Work with staff to achieve defined scheduling/authorization weekly metrics.
• All other duties as assigned.

Skills

Phone communication

Listening skills

Interpersonal skills

Teamwork

Communication

Education

High School Diploma or GED

Associate degree in healthcare or related field

Tools

Microsoft Excel

Microsoft Word

Job description

MyMichigan Health in Michigan is seeking a Scheduling Clerk to manage patient appointments across multiple departments and hospitals/clinics. You will gather demographic and insurance data, create pre-registrations, and verify coverage to secure payment.

Collaboration with physicians' offices is essential for authorizations and pre-certifications. The role requires one year of medical office experience, proficiency with Windows and Microsoft Office, and the ability to work in a fast-paced