Patient Access & Registration Specialist

MyMichigan Health; Alpena (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

MyMichigan Health is seeking a Patient Access Associate to greet, interview and gather information from patients, performing accurate registration and preparing accounts for billing. You will verify insurance, benefits and eligibility and obtain necessary authorizations when required.

The role requires meticulous data entry, collaboration with financial counselors and hospital departments, and delivering high level customer service.

Qualifications

• High School Diploma or GED required.
• Associates degree preferred.
• Experience with insurance and patient accounts preferred.
• Certified Healthcare Access Associate (CHAA) certification preferred.

Responsibilities

• Schedules/Register/Pre-Register patients accurately and completely.
• Works assigned reports/work queues.
• Obtains required pre-authorizations when needed.
• Interfaces with patient care departments to provide information regarding Patient Access.

Skills

Customer service

Interpersonal skills

Typing

Basic math

Communication

Confidentiality

Medical terminology

Microsoft Windows

Education

High School Diploma or GED

Associates degree preferred

Tools

Microsoft Windows

Job description

MyMichigan Health is seeking a Patient Access Associate to greet, interview and gather information from patients, performing accurate registration and preparing accounts for billing. You will verify insurance, benefits and eligibility and obtain necessary authorizations when required.

The role requires meticulous data entry, collaboration with financial counselors and hospital departments, and delivering high level customer service.