Healthcare Scheduling & Intake Coordinator — Real-Time Impact

Health Link; Milpitas (CA); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer matching

Growth opportunities

Team-based environment

Structured systems

Job summary

Health Link is hiring a Scheduling & Intake Coordinator for South Bay operations. This in-person role supports daily clinician scheduling, referral intake, and care coordination in a fast-paced environment focused on timely patient care.

The ideal candidate has at least one year of scheduling or intake experience in home health or healthcare operations, strong organizational skills, and the ability to manage high call volumes while maintaining clear communication with clinicians, patients, and

Qualifications

• At least one year of scheduling or intake experience in home health, hospice, or healthcare operations.
• Strong organizational and time-management skills.
• Ability to manage high call volume and competing priorities.
• Comfort working in fast-moving, real-time operations.
• Solid computer skills and ability to learn healthcare systems quickly.
• Clear, professional communication skills.
• Detail-oriented, reliable, and solution-focused mindset.

Responsibilities

• Coordinate and manage daily clinician schedules based on patient needs, clinical priorities, and staff availability.
• Support intake processes including referral coordination, data entry, and case placement.
• Partner closely with clinical leadership, business development, and operations teams.
• Respond quickly and effectively to urgent scheduling changes, call-outs, and patient needs.
• Communicate clearly with clinicians, patients, referral sources, and leadership.
• Assist with timely initiation of care and visit coverage.
• Proactively identify and resolve scheduling or intake barriers.
• Support field staff to ensure patient care is never delayed.

Education

Bachelor’s degree or equivalent healthcare operations experience

Job description

Health Link is hiring a Scheduling & Intake Coordinator for South Bay operations. This in-person role supports daily clinician scheduling, referral intake, and care coordination in a fast-paced environment focused on timely patient care.

The ideal candidate has at least one year of scheduling or intake experience in home health or healthcare operations, strong organizational skills, and the ability to manage high call volumes while maintaining clear communication with clinicians, patients, and