Healthcare Scheduling & Front Desk Specialist

SmartRecruiters, Inc.; San Bruno (CA); On-site; USD 3,017,000 - 3,291,000; Full time

Job summary

International SOS Government Medical Services seeks a Medical Support Assistant to provide scheduling, reception, and administrative support in a veteran-focused healthcare environment. You will coordinate activities, maintain accurate appointment information, and assist patients and staff daily.

This full-time role involves frequent computer and phone work using healthcare systems, with shifts including evenings or weekends as needed. Strong organizational skills are essential.

Qualifications

• At least six months of general clerical experience and six months of experience using computer programs for scheduling.
• Ability to type 45-60 words per minute with minimal errors.
• Proficiency with Microsoft Excel, Outlook, and Word.
• Familiarity with medical terminology and hospital and/or clinic environments.
• Ability to speak, understand, read, and write English fluently.
• Must be a resident of the United States.
• Ability to successfully complete the required NACI-level background investigation.

Responsibilities

• Provide clerical scheduling and reception support within a healthcare environment.
• Coordinate scheduling activities and help maintain accurate appointment information.
• Support patients, clinical staff, and administrative teams through phone and in-person reception activities.
• Perform frequent computer and telephone-based work, often simultaneously.
• Use required healthcare computer systems and scheduling applications to support daily operations.
• Use Microsoft Excel, Outlook, and Word as part of routine administrative work.
• Work closely with Medical Support Assistant leads, supervisors, and administrative personnel to support scheduling procedures, coordination, and performance requirements.

Skills

Typing 45-60 wpm

English fluency

Medical terminology

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

International SOS Government Medical Services seeks a Medical Support Assistant to provide scheduling, reception, and administrative support in a veteran-focused healthcare environment. You will coordinate activities, maintain accurate appointment information, and assist patients and staff daily.

This full-time role involves frequent computer and phone work using healthcare systems, with shifts including evenings or weekends as needed. Strong organizational skills are essential.