Healthcare Scheduler - Appointments & Referrals

Texas Oncology; Longview (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

The US Oncology Network at Texas Oncology in Longview, TX is seeking a Scheduler to join the Urology Department. This full-time role supports scheduling patient appointments, tests, and related communications in a busy, patient-focused environment.

You will answer incoming calls, coordinate with medical staff, manage referrals and pre-authorization, and help ensure a smooth patient experience. Training is provided, and there are opportunities for advancement within the network.

Qualifications

• High school diploma or equivalent required.
• 0-3 years experience in a medical office setting preferred.
• Excellent communication skills, written and verbal.
• Proficiency in Microsoft Office (Outlook, Word, Excel) required.
• Knowledge of medical terminology and coding a plus.

Responsibilities

• Schedule patient appointments and tests in the computer system per physician/office guidelines.
• Answer incoming calls and direct to appropriate personnel; communicate messages accurately.
• Enter insurance authorizations and referrals in patient charts/EMR.
• Collect co-pays and other out-of-pocket amounts at visit time.
• Maintain scheduling templates for physician meetings, satellite schedule, and call coverage.
• Assist patients with financial counseling as needed.
• Ensure patient confidentiality and follow front office policies.

Skills

Excellent communication skills

Medical terminology knowledge

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The US Oncology Network at Texas Oncology in Longview, TX is seeking a Scheduler to join the Urology Department. This full-time role supports scheduling patient appointments, tests, and related communications in a busy, patient-focused environment.

You will answer incoming calls, coordinate with medical staff, manage referrals and pre-authorization, and help ensure a smooth patient experience. Training is provided, and there are opportunities for advancement within the network.