Healthcare Records Release Specialist

College of Pastoral Supervision and Psychotherapy; Pinehurst (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

The College of Pastoral Supervision and Psychotherapy seeks an ROI Specialist to ensure timely and accurate release of patient information in compliance with laws and hospital policies. The role emphasizes documentation, status tracking, and strong communication across a high-volume call environment positioned to support ROI operations.

Key duties include confirming patient data, scanning and indexing documents, and troubleshooting ROI issues.

Qualifications

• High school diploma or equivalent required.
• Associate degree in Health Information Technology, Paralegal, or healthcare experience or training preferred.

Responsibilities

• Ensure proper documentation prior to release of records.
• Track ROI requests to completion and assist with ROI Customer Service functions as needed.
• Assist with scanning, indexing, and uploading documents for ROI.

Skills

Customer service

Education

High school diploma or equivalent

Associate degree in Health Information Technology / Paralegal / healthcare experience

Job description

The College of Pastoral Supervision and Psychotherapy seeks an ROI Specialist to ensure timely and accurate release of patient information in compliance with laws and hospital policies. The role emphasizes documentation, status tracking, and strong communication across a high-volume call environment positioned to support ROI operations.

Key duties include confirming patient data, scanning and indexing documents, and troubleshooting ROI issues.