On-Site ROI Records Specialist

MRO Corporation; Denison (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

MRO Corporation seeks an ROI Specialist to support client sites with Release of Information requests. You will determine records to release per HIPAA guidelines, logging data from multiple sources and scanning records into ROI On-Line database.

The role emphasizes accuracy, independence, and dependable, clear communication. Responsibilities include answering ROI inquiries by phone, assisting walk-in customers, and processing physician requests with priority handling, while ensuring adherence to

Qualifications

• Demonstrates proficiency using computer applications and data entry.
• Experience entering data and using the internet is required.
• Strong verbal communication and attention to detail.

Responsibilities

• Determines records to be released per HIPAA guidelines and gathers data from various sources.
• Answers phone calls concerning ROI issues and assists walk-ins.
• Logs requests into ROI On-Line database and scans records.
• Processes physician requests on a priority basis and faxes information when needed.
• Ensures compliance with site policies and records cash payments where applicable.

Skills

Data entry

Phone communication

Attention to detail

Independence

Dependability

HIPAA knowledge

Customer service

Computer literacy

Education

High School Diploma/GED

Tools

ROI On-Line database

Job description

MRO Corporation seeks an ROI Specialist to support client sites with Release of Information requests. You will determine records to release per HIPAA guidelines, logging data from multiple sources and scanning records into ROI On-Line database.

The role emphasizes accuracy, independence, and dependable, clear communication. Responsibilities include answering ROI inquiries by phone, assisting walk-in customers, and processing physician requests with priority handling, while ensuring adherence to