Healthcare Receptionist: Welcoming Patients & Scheduling

Confluence Health; Wenatchee (WA); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

FSA/HSA Accounts

Paid Time Off

Retirement Plans

Life Insurance

Long-Term Disability

Gym Membership Discount

Tuition Reimbursement

Employee Assistance Program

Adoption Assistance

Shift Differential

Job summary

Confluence Health in Wenatchee, WA seeks a courteous receptionist to greet patients, route inquiries, and support clinic operations. You will coordinate with providers and staff to maintain smooth patient flow and accurate scheduling.

You will handle calls, verify billing information, and assist with basic office tasks while upholding outstanding customer service standards. Full-time benefits include medical, dental and vision coverage, retirement plans, and tuition reimbursement.

Qualifications

• Ability to communicate effectively in English, verbally and in writing.
• Typing skills at least 35 wpm.
• Basic computer skills.

Responsibilities

• Greets patients and visitors in a prompt, courteous manner, prepares patient information for the visit. Coordinates with providers and support staff for efficient patient flow.
• Schedules, cancels and reschedules appointments. Utilizes waitlist for earlier appointments and filling provider openings.
• Answers telephone and provides outstanding customer service for every encounter.
• Operates general office equipment.
• Verifies accurate billing, demographic, and insurance information; codes new insurance using available resources.

Skills

English communication

Typing 35 wpm

Basic computer skills

Education

High school diploma or equivalent

Medical terminology desirable

Job description

Confluence Health in Wenatchee, WA seeks a courteous receptionist to greet patients, route inquiries, and support clinic operations. You will coordinate with providers and staff to maintain smooth patient flow and accurate scheduling.

You will handle calls, verify billing information, and assist with basic office tasks while upholding outstanding customer service standards. Full-time benefits include medical, dental and vision coverage, retirement plans, and tuition reimbursement.