Patient Services Concierge - Front Desk & Scheduling

Cowlitz Family Health Center; Beach (ND); On-site; USD 27,000 - 29,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Vacation

Sick leave

Holidays

Retirement plan

FSAs

Life insurance

Disability

EAP

Tuition reimbursement

Student loan assistance

Job summary

Cowlitz Family Health Center in the United States is seeking a Patient Services Representative to be the welcoming face of our team. You’ll greet patients, schedule appointments, and guide visitors with kindness. The role requires strong customer service, good communication, and basic computer skills; EPIC EMR and MS Office are a plus.

This fast-paced environment values compassion and reliability. We offer competitive wages and benefits, with hourly pay listed and a 1.0 FTE schedule,Mon-Thu

Qualifications

• High school or GED.
• 1-3 years of customer service, administrative support and/or office experience, preferably in a health care setting.
• Computer skills; MS Office Suite preferred; EPIC EMR a plus.
• Excellent customer service skills.
• Strong communication and organizational skills.
• Ability to work with a low-income, diverse population dealing with behavioral and physical health issues.

Responsibilities

• Schedule appointments and manage patient check-ins.
• Handle payments and collect data.
• Verify patient eligibility for insurance and healthcare programs.
• Guide patients and visitors and perform administrative duties.
• Establish professional, respectful relationships with patients.

Skills

Customer service

Administrative support

Office experience

MS Office Suite

EPIC EMR

Communication

Organizational skills

Healthcare setting

Education

High school or GED

Tools

MS Office Suite

EPIC EMR

Job description

Cowlitz Family Health Center in the United States is seeking a Patient Services Representative to be the welcoming face of our team. You’ll greet patients, schedule appointments, and guide visitors with kindness. The role requires strong customer service, good communication, and basic computer skills; EPIC EMR and MS Office are a plus.

This fast-paced environment values compassion and reliability. We offer competitive wages and benefits, with hourly pay listed and a 1.0 FTE schedule,Mon-Thu