Medical Front Desk | Patient Concierge & Scheduler

NEW Health; Chewelah (WA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

PTO — up to 3 weeks in first year

Life Flight membership for family

No-cost medical, dental, and vision

HSA/FSA options

401(k) with match

Tuition reimbursement opportunities

Job summary

NEW Health in Chewelah, WA is seeking a full-time Front Desk Administrator to support reception, scheduling, and basic administrative tasks in a patient-centered medical home. You will verify insurance, collect co-pays and process patient information with care for accuracy.

The role emphasizes professional communication, confidentiality, and teamwork, with on-site duties in a rural health network known for community impact and staff development.

Qualifications

• HS diploma or equivalent required; customer service and phone skills preferred.
• Ability to spell accurately and communicate clearly with patients.
• Basic math skills for handling patient payments.

Responsibilities

• Greet patients, verify appointments and insurance information.
• Collect co-pays and paperwork from patients.
• Enter demographics into billing and EHR/EDR systems.
• Ensure intake forms are complete before billing.
• Schedule appointments and translators as needed.
• Maintain patient confidentiality and professional conduct.

Skills

Customer service

Multi-line telephone

Basic math

Education

HS diploma

Tools

Computer skills

Job description

NEW Health in Chewelah, WA is seeking a full-time Front Desk Administrator to support reception, scheduling, and basic administrative tasks in a patient-centered medical home. You will verify insurance, collect co-pays and process patient information with care for accuracy.

The role emphasizes professional communication, confidentiality, and teamwork, with on-site duties in a rural health network known for community impact and staff development.