Healthcare Practice Operations Manager

Socket.dev; Coal Valley (PA); On-site; USD 52,000 - 76,000; Full time

Job summary

Allegheny Health Network seeks a capable office operations manager to oversee daily activities of a physician practice or ambulatory surgery center in a healthcare setting. You will supervise staff, hire and train personnel, and monitor financial/revenue metrics while ensuring patient satisfaction and regulatory compliance.

The role emphasizes collaboration with physicians and leadership to achieve organizational goals, with a focus on quality improvement and efficient front/back office

Qualifications

• Associate's Degree or equivalent combination of education and/or experience.
• 1-3 years’ experience in a practice/healthcare setting or equivalent combination of education and experience.
• Certified Physician Practice Manager (CPPM) preferred.

Responsibilities

• Manages the day to day operations of the physician practice, including front and back office functions, or ambulatory surgery center.
• Supervises staff, resolves problems and implements approved disciplinary action; interviews, hires, trains and conducts performance evaluations.
• Manages and monitors key financial and revenue cycle metrics, including staff hours, resource allocation, expense budget, patient volumes, and the revenue cycle process.
• Responsible for monitoring patient satisfaction reports, addressing and resolving patient complaints.
• Responsible for quality and performance improvement by monitoring metrics and addressing deficiencies.
• Works collaboratively with physicians, leadership and health professionals to accomplish organization and practice/ambulatory surgery center goals.
• Ensures compliance with all regulatory requirements.

Education

Associate's Degree or equivalent

CPPM (Certified Physician Practice Manager)

Job description

Allegheny Health Network seeks a capable office operations manager to oversee daily activities of a physician practice or ambulatory surgery center in a healthcare setting. You will supervise staff, hire and train personnel, and monitor financial/revenue metrics while ensuring patient satisfaction and regulatory compliance.

The role emphasizes collaboration with physicians and leadership to achieve organizational goals, with a focus on quality improvement and efficient front/back office