Multi-Site Practice Operations Leader

Allegheny Health Network; Erie (Erie County); On-site; USD 80,000 - 110,000; Full time

Job summary

Allegheny Health Network seeks an Operations Manager to oversee the daily operations of physician practices, including front and back office functions.

You will supervise staff, interview, hire, train, and conduct performance evaluations while assisting in budgeting and revenue cycle oversight. Travel to multiple locations is required.

Minimum qualifications include a Bachelor’s degree or equivalent experience, plus 3–5 years in physician practice management; CPPM certification is preferred.

Qualifications

• Bachelor’s degree or relevant experience and/or education as determined by the company in lieu of bachelor's degree.
• 3-5 years’ experience in physician practice setting with 2 years’ practice management experience.
• Experience managing multiple sites.
• CPPM (Certified Physician Practice Manager) certification.

Responsibilities

• Manages the day to day operations of the physician practice(s), including front and back office functions.
• Supervises staff, resolves problems and implements approved disciplinary action. Interviews, hires, trains and conducts performance evaluations.
• In conjunction with the director, develops the practice budget. Manages and monitors key financial and revenue cycle metrics, including staff hours, resource allocation, expense budget, patient volumes, and the revenue cycle process. Provides primary (or secondary) review of reconciliation of monies being collected and deposited.
• Responsible for monitoring patient satisfaction reports, identifying variances from standard, addressing and resolving patient complaints.
• Responsible for quality and performance improvement by monitoring metrics and addressing deficiencies.
• Works collaboratively with physicians, leadership and health professionals to accomplish organization and practice goals.
• Ensures compliance with all regulatory requirements.
• Requires frequent travel to various practice locations.

Education

Bachelor’s degree or relevant experience

3-5 years’ experience in physician practice setting with 2 years’ practice management experience

Experience managing multiple sites

CPPM certification

Job description

Allegheny Health Network seeks an Operations Manager to oversee the daily operations of physician practices, including front and back office functions.

You will supervise staff, interview, hire, train, and conduct performance evaluations while assisting in budgeting and revenue cycle oversight. Travel to multiple locations is required.

Minimum qualifications include a Bachelor’s degree or equivalent experience, plus 3–5 years in physician practice management; CPPM certification is preferred.