Multi-Site Physician Practice Manager

Allegheny Health Network; Pittsburgh (Allegheny County); On-site; USD 85,000 - 115,000; Full time

Job summary

Allegheny Health Network in Pittsburgh seeks an experienced Operations Manager to oversee the daily functions of a complex physician practice network. You will coordinate front and back office activities, supervise staff, and ensure smooth operations across multiple locations.

Working with the director, you will develop budgets, monitor revenue cycle metrics, improve patient satisfaction, and ensure regulatory compliance.

Qualifications

• Bachelor’s degree or relevant experience and/or education as determined by the company in lieu of bachelor's degree
• 3-5 years’ experience in physician practice setting with 2 years’ practice management experience.

Responsibilities

• Manages day-to-day operations of the physician practice(s), including front and back office functions.
• Supervises staff, resolves problems and implements approved disciplinary action. Interviews, hires, trains and conducts performance evaluations.
• In conjunction with the director, develops the practice budget. Manages and monitors key financial and revenue cycle metrics, including staff hours, resource allocation, expense budget, patient volumes, and the revenue cycle process. Provides primary (or secondary) review of reconciliation of monies being collected and deposited.
• Responsible for monitoring patient satisfaction reports, identifying variances from standard, addressing and resolving patient complaints.
• Responsible for quality and performance improvement by monitoring metrics and addressing deficiencies.
• Works collaboratively with physicians, leadership and health professionals to accomplish organization and practice goals.
• Ensures compliance with all regulatory requirements.
• Requires frequent travel to various practice locations.

Education

Bachelor’s degree or relevant experience

Job description

Allegheny Health Network in Pittsburgh seeks an experienced Operations Manager to oversee the daily functions of a complex physician practice network. You will coordinate front and back office activities, supervise staff, and ensure smooth operations across multiple locations.

Working with the director, you will develop budgets, monitor revenue cycle metrics, improve patient satisfaction, and ensure regulatory compliance.