Healthcare PBX Operator – Day Shift, Impactful Support

Lovelace Health System, Inc.; Albuquerque (NM); On-site; USD 19,000 - 25,000; Full time

Job summary

Lovelace Health System, Inc. is seeking a day-shift, full-time PBX Telecom Operator in Albuquerque, NM to handle incoming calls, transfer and paging, and provide after-hours support. This position supports patient information services in a fast-paced healthcare setting.

You'll work within a team that emphasizes patient safety, adherence to policies, and ongoing learning, with opportunities for growth and a supportive, inclusive workplace culture.

Qualifications

• High School Diploma or GED equivalent.
• Six months of related experience (Telecom, PBX Operators, or Call Center).
• Basic Computer Skills.

Responsibilities

• Receives and transfers incoming customer calls and provides other support services including paging staff and assisting with general information.
• Provides after-hour phone services and adheres to policies, procedures, and regulations to ensure patient safety and compliance.

Skills

Call Center experience

Basic computer skills

Six months experience

Education

High School Diploma or GED

Job description

Lovelace Health System, Inc. is seeking a day-shift, full-time PBX Telecom Operator in Albuquerque, NM to handle incoming calls, transfer and paging, and provide after-hours support. This position supports patient information services in a fast-paced healthcare setting.

You'll work within a team that emphasizes patient safety, adherence to policies, and ongoing learning, with opportunities for growth and a supportive, inclusive workplace culture.