PBX Telecom Operator (Day Shift) – Healthcare Support

Ardent; Albuquerque (NM); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

PTO

Health benefits

Tuition assistance

Wellness resources

Job summary

Ardent in Albuquerque, NM is seeking a day shift, full-time PBX Telecommunications Operator. You will handle incoming calls, provide information, and support staff while following patient safety and compliance guidelines.

The role emphasizes customer service, accurate information delivery, and teamwork within a healthcare environment. The position requires a High School Diploma or GED and at least 6 months of related telecom or call center experience, plus basic computer skills.

Qualifications

• Requires 6 months related experience in telecom, PBX, or call center.
• Basic computer skills.

Responsibilities

• Receive and transfer incoming calls and provide information and support as needed.
• Adhere to policies, procedures and regulations to ensure patient safety and compliance.

Skills

Phone etiquette

Customer service

PBX/Call center experience

Basic computer skills

Education

High School Diploma or GED Equivalent

Job description

Ardent in Albuquerque, NM is seeking a day shift, full-time PBX Telecommunications Operator. You will handle incoming calls, provide information, and support staff while following patient safety and compliance guidelines.

The role emphasizes customer service, accurate information delivery, and teamwork within a healthcare environment. The position requires a High School Diploma or GED and at least 6 months of related telecom or call center experience, plus basic computer skills.