Healthcare PBX Operator - Day Shift, Growth & Benefits

Ardent Health Services; Albuquerque (NM); On-site; USD 22,000 - 30,000; Full time

Job summary

Ardent Health Services in Albuquerque, NM is seeking a day-shift, full-time PBX Telecom Operator to join our front-line communications team. You will manage incoming calls, transfer to appropriate departments, paging staff, and provide general information to patients and staff in a fast-paced healthcare setting.

We require a High School Diploma or GED and at least 6 months of related experience in telecom, PBX operations, or a call center, plus basic computer skills.

Qualifications

• High School Diploma or GED Equivalen
• Six (6) months of related experience. (Telecom, PBX Operators, or Call Center experience)
• Basic Computer Skills.

Responsibilities

• Receives and transfers incoming customer calls and provides other support services including but not limited to paging staff, assisting with general information, and providing after-hour phone services.
• Adheres to policies, procedures, and regulations to ensure patient safety and compliance.

Skills

Customer service

Communication

Multitasking

Education

High School Diploma or GED

Tools

PBX system

Job description

Ardent Health Services in Albuquerque, NM is seeking a day-shift, full-time PBX Telecom Operator to join our front-line communications team. You will manage incoming calls, transfer to appropriate departments, paging staff, and provide general information to patients and staff in a fast-paced healthcare setting.

We require a High School Diploma or GED and at least 6 months of related experience in telecom, PBX operations, or a call center, plus basic computer skills.