Healthcare Ops Specialist: Patient Care & Process

AdaptHealth, LLC; Savannah (GA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Support & development

Competitive compensation

Total rewards & benefits

Industry-leading care

Environmental stewardship

Job summary

AdaptHealth, LLC is seeking an Operations Specialist to support patient care and drive operational excellence across our services. You will influence patient outcomes, streamline processes, and collaborate with cross-functional teams to maintain compliance and quality.

The role emphasizes documentation accuracy, payer guidelines, training support, and adherence to HIPAA and infection control standards within a dynamic healthcare environment.

Qualifications

• One year of relatable work experience required.
• High School Diploma or Associate’s degree in Healthcare Administration, Business Administration, or equivalent.
• Experience in management, administrative, clerical, insurance, billing, claims, call center, or customer service preferred but not required.
• Experience within a healthcare organization, pharmacy, HME, medical supply, or Medicare-certified environment is a plus but not required.
• Excellent verbal and written communication skills including analytical, problem-solving and decision-making abilities with attention to detail.
• Ability to multi-task in a fast paced environment.
• Proficient computer skills – Microsoft Office and healthcare systems are a plus.
• Comfort learning new technologies and navigating multiple systems.
• Ability to work independently while following established procedures and directives.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation, including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines, products, and services to ensure compliance.
• Assist with training materials, onboarding, and cross-functional support.
• Participate in projects to refine processes and enhance operational performance.
• Meet quality and performance metrics while managing multiple priorities.
• Perform patient assessments and follow-ups to support care and compliance.
• Ensure accurate documentation and adherence to HIPAA, PPE, and infection control standards.
• Perform other duties as assigned.

Skills

One year of relatable work experience

Excellent verbal and written" skills

Proficient computer skills

Ability to multi-task

Comfort learning new technologies

Ability to work independently

Education

High School Diploma / Associate’s degree in Healthcare Admin or related field

Tools

Microsoft Office

Healthcare systems

Job description

AdaptHealth, LLC is seeking an Operations Specialist to support patient care and drive operational excellence across our services. You will influence patient outcomes, streamline processes, and collaborate with cross-functional teams to maintain compliance and quality.

The role emphasizes documentation accuracy, payer guidelines, training support, and adherence to HIPAA and infection control standards within a dynamic healthcare environment.