Healthcare Operations Specialist: Process Improvement

AdaptHealth LLC; Lebanon (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with company match

Paid Time Off (PTO)

Employee Stock Purchase Plan

Paid Parental Leave

Short/Long-term Disability Insurance

Life and AD&D Insurance

Flexible Spending Accounts (FSA) & HSA

Telehealth access (Teledoc)

Identity Theft Protection

Job summary

AdaptHealth LLC in the United States is seeking an Operations Specialist to support patient care and drive operational excellence across regions. This role focuses on improving workflows, ensuring accurate documentation, and coordinating with cross-functional teams to strengthen service delivery.

You will review insurance verifications and authorizations, navigate EMR systems, and monitor performance metrics while maintaining HIPAA compliance and high-quality patient care.

Qualifications

• One year of relatable work experience.
• High School Diploma or higher required.
• Experience in healthcare admin or related fields preferred.
• Excellent communication and attention to detail.

Responsibilities

• Support regional operations through workflow improvement and process optimization.
• Review and process documentation, including insurance verification and authorizations.
• Navigate EMR systems to enter and track patient and authorization data.
• Analyze workflows to identify errors and implement efficiency solutions.
• Collaborate with teams to resolve issues and share trends.
• Maintain knowledge of payer guidelines to ensure compliance.
• Assist with training materials and onboarding.
• Participate in projects to refine processes and enhance operational performance.
• Meet quality metrics while managing multiple priorities.
• Support care through patient assessments and follow-ups.

Skills

Communication

Multitasking

Attention to detail

Problem solving

Team collaboration

Education

High School Diploma

Associate degree or higher

Healthcare Administration or Business Administration

Tools

Microsoft Office

Healthcare systems

Job description

AdaptHealth LLC in the United States is seeking an Operations Specialist to support patient care and drive operational excellence across regions. This role focuses on improving workflows, ensuring accurate documentation, and coordinating with cross-functional teams to strengthen service delivery.

You will review insurance verifications and authorizations, navigate EMR systems, and monitor performance metrics while maintaining HIPAA compliance and high-quality patient care.