Healthcare Operations Specialist - Care & Efficiency

AdaptHealth, LLC; Dunn (NC); Vor Ort; USD 25.000 - 39.000; Vollzeit

Benefits dieser Stelle

Medical coverage

Dental coverage

Vision coverage

401(k) plan

Paid time off

Stock purchase plan

Parental leave

Disability insurance

Life insurance

FSA/HSA

Teledoc access

Zusammenfassung

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence. You will help improve workflows, verify insurance and authorizations, and ensure accurate data entry across EMR systems to support high-quality patient outcomes.

Ideal candidates bring at least one year of related experience, strong communication skills, and the ability to multi-task in a healthcare environment.

Qualifikationen

• 1 year of relatable work experience.
• High School Diploma or an Associate’s degree in Healthcare Administration, Business Administration or equivalent work experience.
• Experience in management, administrative, clerical, insurance, billing, claims, call center, or customer service preferred but not required.
• Experience within a healthcare organization, pharmacy, HME, medical supply, or Medicare-certified environment is a plus but not required.
• Excellent verbal and written communication, with analytical, problem-solving, and decision-making abilities.
• Ability to multi-task in a fast-paced environment.
• Proficient computer skills – Microsoft Office and healthcare systems are a plus.
• Comfort learning new technologies and navigating multiple systems.
• Ability to work independently while following established procedures and directives.

Aufgaben

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation, including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines, products, and services to ensure compliance.
• Assist with training materials, onboarding, and cross-functional support.
• Participate in projects to refine processes and enhance operational performance.
• Meet quality and performance metrics while managing multiple priorities.
• Perform patient assessments and follow-ups to support care and compliance.
• Ensure accurate documentation and adherence to HIPAA, PPE, and infection control standards.
• Perform other duties as assigned.

Kenntnisse

1 year relatable experience

Excellent communication

Problem solving

Multi-tasking

Independent worker

Ausbildung

High School Diploma

Associate’s degree in Healthcare Administration or Business Administration

Tools

Microsoft Office

Healthcare systems

Jobbeschreibung

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence. You will help improve workflows, verify insurance and authorizations, and ensure accurate data entry across EMR systems to support high-quality patient outcomes.

Ideal candidates bring at least one year of related experience, strong communication skills, and the ability to multi-task in a healthcare environment.