Healthcare Operations Specialist: Drive Patient Impact

AdaptHealth; Cordova (TN); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with company match

Paid Time Off – holidays included

Employee Stock Purchase Plan

Parental bonding leave

Disability Insurance

Life and AD&D Insurance

FSA/HSA

Job summary

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence. You will improve workflows, process insurance verifications, and handle EMR data with accuracy.

The role emphasizes cross-functional collaboration and adherence to HIPAA and infection control standards. Ideal candidates will have at least 1 year of related experience, strong communication, and the ability to multitask in a fast-paced healthcare environment.

Qualifications

• Minimum 1 year of relatable work experience.
• Excellent verbal and written communication skills.
• Ability to multi-task in a fast-paced environment.
• Proficient computer skills with Microsoft Office and healthcare systems.
• Ability to work independently following established procedures.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation, including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines, products, and services to ensure compliance.
• Assist with training materials, onboarding, and cross-functional support.
• Participate in projects to refine processes and enhance operational performance.
• Meet quality and performance metrics while managing multiple priorities.
• Perform patient assessments and follow-ups to support care and compliance.
• Ensure accurate documentation and adherence to HIPAA, PPE, and infection control standards.

Job description

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence. You will improve workflows, process insurance verifications, and handle EMR data with accuracy.

The role emphasizes cross-functional collaboration and adherence to HIPAA and infection control standards. Ideal candidates will have at least 1 year of related experience, strong communication, and the ability to multitask in a fast-paced healthcare environment.