Healthcare Operations Coordinator

Tufts Medicine; Boston (MA); On-site; USD 34,000 - 42,000; Full time

Job summary

Tufts Medical Center - Corporate is seeking an Administrative Coordinator to provide administrative coordination, reporting, and day-to-day support for our programs. The role includes budgeting, payroll oversight, scheduling, and ensuring efficient operations within a healthcare setting.

Ideal candidates have strong customer service, organizational skills, and experience in a clinical/administrative environment, with bilingual abilities preferred.

Qualifications

• Two years’ administrative experience.
• High school diploma or equivalent.
• Five years’ administrative experience in healthcare setting.
• Bilingual.
• Excellent customer service and communication skills.
• Strong organizational and budgeting skills.

Responsibilities

• Collaborates with leadership to improve service outcomes.
• Oversees day-to-day functions: budget, payroll, staffing, scheduling, front desk, revenue capture, and eligibility-based authorizations.
• Acts as the first level contact for clerical needs, including timesheets, supplies, mail, and billing.
• Develops and improves workflow with the clinical/administrative team.
• Coordinates staffing patterns to ensure uninterrupted patient care and efficient workflows.
• Collects, analyzes, and uses data to drive decisions.

Skills

Administrative skills

Customer service

Organizational skills

Data analysis

Decision making

Education

High school diploma or equivalent

Tools

Word processing

Electronic spreadsheets

Job description

Tufts Medical Center - Corporate is seeking an Administrative Coordinator to provide administrative coordination, reporting, and day-to-day support for our programs. The role includes budgeting, payroll oversight, scheduling, and ensuring efficient operations within a healthcare setting.

Ideal candidates have strong customer service, organizational skills, and experience in a clinical/administrative environment, with bilingual abilities preferred.