A healthcare organization located in Phoenix, Arizona, is seeking a qualified individual for scheduling clinic appointments and managing patient information. The role requires at least one year of healthcare experience, strong organizational and customer service skills, and knowledge of medical terminology. Responsibilities include scheduling appointments, confirming insurance eligibility, and handling calls. This position offers benefits such as an HSA with company match, a 401k plan after six months of service, and an employee assistance program.
Qualifications
Minimum 1 year of experience in the healthcare field is required, previous call center experience is preferred.
Strong background in computers and data entry is needed.
Knowledge of insurance plans is necessary.
Responsibilities
Schedule clinic appointments utilizing the EMR and scheduling tool.
Collect pertinent demographic and insurance information.
Confirm patient eligibility with insurance plans.
Handle incoming calls and requests accurately.
Ensure confidentiality of all health records.
Skills
Organizational skills
Customer service orientation
Knowledge of medical terminology
Data entry
Job description
A healthcare organization located in Phoenix, Arizona, is seeking a qualified individual for scheduling clinic appointments and managing patient information. The role requires at least one year of healthcare experience, strong organizational and customer service skills, and knowledge of medical terminology. Responsibilities include scheduling appointments, confirming insurance eligibility, and handling calls. This position offers benefits such as an HSA with company match, a 401k plan after six months of service, and an employee assistance program.