Healthcare Front Desk & Scheduling Specialist

Adelante Healthcare; Phoenix (AZ); In loco; USD 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

Adelante Healthcare West Phoenix in Phoenix, AZ is seeking a Front Office Assistant to deliver welcoming patient service, handle check-in/check-out via EPM, verify insurance eligibility, provide cashier services, schedule appointments, answer phones, and manage clerical tasks.

The role requires a HS diploma, CPR/AED certification, fingerprint clearance, strong communication, basic math and computer skills, and the ability to multitask in a fast-paced environment.

Competenze

• HS diploma or GED required.
• CPR/AED certification per AHA/Red Cross guidelines.
• Arizona Fingerprint Clearance Card required.
• Effective written and verbal communication.
• Proficient math and basic computer skills.
• Basic computer proficiency: Windows, MS Office, Internet.
• Ability to multitask and work under pressure.

Mansioni

• Greet patients and assist with questions or direct them to the appropriate person or location.
• Answer the phone, greet callers, establish the reason for the call and resolve issues or refer to the appropriate person.
• Maintain and distribute patient documentation in an organized manner.
• Accurately enter patient demographics and other required information into the practice management system.
• Obtain patient registration information and enter into the computer system.
• Identify financial status of patients regarding sliding fee scale, insurance or discounts; refer to eligibility as needed.
• Verify third party payer coverage and billing information.
• Prepare and balance daily cash receipts and processing batches.
• Schedule patient appointments for medical providers via the PM system.
• Scan documents into the electronic health record.
• Educate patients about Adelante services and navigate access to these services.
• Travel to other health centers to meet operational needs.

Conoscenze

HS Diploma/GED

CPR/AED Certification

Fingerprint Clearance Card

Effective communication

Math skills

Computer proficiency

Problem solving

Multi-tasking

Formazione

High school diploma or GED

Strumenti

Windows

MS Office

Internet

Descrizione del lavoro

Adelante Healthcare West Phoenix in Phoenix, AZ is seeking a Front Office Assistant to deliver welcoming patient service, handle check-in/check-out via EPM, verify insurance eligibility, provide cashier services, schedule appointments, answer phones, and manage clerical tasks.

The role requires a HS diploma, CPR/AED certification, fingerprint clearance, strong communication, basic math and computer skills, and the ability to multitask in a fast-paced environment.