Healthcare Office Operations Manager

DermCare Management; Plantation (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

DermCare Management seeks an Office Manager to lead the practice-level operations, aligning with headquarters to execute the corporate mission. The role emphasizes HR leadership, budgeting, and regulatory compliance while supporting staff and patients in a fast-paced healthcare environment.

The ideal candidate will balance revenue growth with quality patient care, oversee front and back-office functions, and coordinate cross-functionally with Revenue Cycle, Credentialing, HR, IT, Marketing and

Qualifications

• Two or more years of experience in progressive and hands-on managerial experience in medical practice.
• Bachelor’s degree preferred or an equivalent combination of education and experience.
• Demonstrated knowledge of healthcare fiscal management and human resource management practices.
• Excellent organizational skills with the ability to gather, analyze and interpret information.
• Understanding of electronic medical record and billing systems and related applications
• Ability to apply policies and principles to solve everyday problems and deal with a variety of situations.
• Ability to establish priorities and coordinate work activities.
• Excellent written and verbal communication skills.

Responsibilities

• P&L oversight driving top and bottom-line growth, with annual budget management.
• Daily oversight of front and back-office operations, ensuring smooth workflows and role responsibilities are met.
• Reports to Operations head to implement the corporate mission and strategic vision across all practices.
• Coordinate with Revenue Cycle to optimize A/R, minimize denials, and handle refunds and inquiries.
• Collaborate with Credentialing & Enrollment to ensure licenses and enrollments are current and active.
• Partner with HR on staffing, interviews, onboarding, evaluations, and payroll systems.
• Coordinate with IT to meet hardware/software needs and updates.
• Work with Call Center to optimize schedules and address escalations.
• Collaborate with Account & Finance on AP/AR, payroll and banking needs.
• Liaise with Marketing to drive campaigns, increase appointment volume and maintain community reputation.
• Assist PMs and M&A with regional operational integrations as needed.
• Attend weekly operational meetings and monthly reviews with operations heads.

Skills

Medical practice management

HR management

P&L oversight

Budgeting

Regulatory compliance

Communication skills

Education

Bachelor’s degree or equivalent

Job description

DermCare Management seeks an Office Manager to lead the practice-level operations, aligning with headquarters to execute the corporate mission. The role emphasizes HR leadership, budgeting, and regulatory compliance while supporting staff and patients in a fast-paced healthcare environment.

The ideal candidate will balance revenue growth with quality patient care, oversee front and back-office functions, and coordinate cross-functionally with Revenue Cycle, Credentialing, HR, IT, Marketing and