Dermatology Office Operations Lead

Docs, Llc; Kettering (OH); Hybrid; USD 52,000 - 70,000; Full time

Job summary

DOCS Dermatology Group in the region is seeking an Assistant Office Manager to elevate the patient experience and coordinate daily office operations across the assigned market. You will lead staff scheduling, inventory control, vendor coordination, patient scheduling, and local marketing activities while partnering with managers to ensure brand standards, compliance, and service excellence.

This role supports growth across multiple locations in a large dermatology network committed to medical,

Qualifications

• Bachelor’s degree or 5 years in patient service or healthcare operations.
• Ability to coordinate workflows and prioritize competing priorities.
• Strong written and verbal communication, professional service orientation.
• Experience with inventory, vendor coordination, and marketing is preferred.
• Proficiency with Microsoft Office and EMR systems.

Responsibilities

• Coordinate daily office activities to support safe, efficient patient-centered operations.
• Oversee staff schedules, PTO, coverage, and provider scheduling templates.
• Serve as first contact for workflow questions and escalate issues as needed.
• Organize priorities, assign tasks, and monitor completion.
• Monitor inventory for skincare products and supplies; manage par levels.
• Receive, inspect, and store deliveries; resolve shortages and backorders.
• Develop local marketing activities and community partnerships.
• Coordinate vendor communications, service visits, and repairs.
• Manage patient scheduling tasks and ensure timely care.
• Document patient encounters and support EMR workflows.
• Support sales goals by recommending products within scope.
• Ensure HIPAA compliance and maintain confidentiality.

Skills

Workflow coordination

Communication skills

MS Office

Inventory management

Vendor coordination

Sales and marketing

Healthcare operations

Education

Bachelor’s degree

Tools

MS Word

Excel

PowerPoint

Outlook

Adobe Reader

EMR systems

Job description

DOCS Dermatology Group in the region is seeking an Assistant Office Manager to elevate the patient experience and coordinate daily office operations across the assigned market. You will lead staff scheduling, inventory control, vendor coordination, patient scheduling, and local marketing activities while partnering with managers to ensure brand standards, compliance, and service excellence.

This role supports growth across multiple locations in a large dermatology network committed to medical,