Healthcare Office Operations Lead - Billing & AR

Estates Healthcare and Rehabilitation Center; Fort Worth (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Comprehensive Benefits

AD&D and Disability coverage

Life Insurance (Whole/Term)

Tuition Reimbursement

Paid Time Off (PTO)

Immediate 401(k) eligibility

Job summary

Creative Solutions in Healthcare seeks an Assistant Business Office Manager to support financial and administrative operations in a long-term care setting. You will assist in AR, billing, claims processing, and resident trust fund management, ensuring accuracy and compliance.

The role requires organizational strength, careful documentation, and collaborative communication with residents, families, and staff.

Qualifications

• Basic understanding of accounts receivable and financial processes.
• Strong organizational and multitasking abilities.
• Proficiency in computer usage, including typing and 10-key operations.
• Excellent verbal and written English communication.
• Attention to detail with ability to meet deadlines.
• Genuine care for elderly and disabled residents.
• Commitment to Patient Bill of Rights and safety policies.

Responsibilities

• Support Accounts Receivable management: document control, collection letters, follow ups on past-due receivables.
• Assist in monthly private billing, post cash deposits, verify information for new inquiries/admissions.
• Process Medicare, MSP, Managed Care, and Primary Insurance claims with timely submissions.
• Maintain resident trust funds in compliance with regulations.
• Complete Medicare/HMO claims by the 5th of each month; bill hospice companies promptly; manage daily deposits.
• Communicate professionally with residents, families, staff and external stakeholders.
• Assist in training and support to meet the “3 Deep” backup requirement for office functions.
• Review admissions, discharges, and payer changes to maintain census accuracy and smooth finances.
• Handle mail distribution, update census and payer changes in PCC, and support collection policies.
• Assist with financial verification and paperwork for new admissions.

Skills

Accounts receivable basics

Organizational skills

Multitasking

Computer proficiency (typing)

English communication

Detail oriented

Care for elderly and disabled

Tools

PCC (resident census)

Typing

10-key

Job description

Creative Solutions in Healthcare seeks an Assistant Business Office Manager to support financial and administrative operations in a long-term care setting. You will assist in AR, billing, claims processing, and resident trust fund management, ensuring accuracy and compliance.

The role requires organizational strength, careful documentation, and collaborative communication with residents, families, and staff.