Healthcare Office Manager: Patient Experience & Ops

CENTERS FOR FOOT & ANKLE CARE LLC; Milford (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Paid Time Off

401k

Job summary

CENTERS FOR FOOT & ANKLE CARE LLC is seeking an experienced Office Manager to run daily operations in a busy medical office. You will oversee scheduling, patient flow, billing coordination, and regulatory compliance while leading front office staff and ensuring top-notch patient service.

The role requires healthcare knowledge, strong organizational skills, and the ability to manage electronic health records and administrative processes across multiple local offices.

Qualifications

• Bachelor's degree in healthcare administration, business administration, or related field preferred.
• Proven experience in medical office management or similar healthcare administrative role.
• Strong understanding of medical billing, insurance, and healthcare regulations.
• Excellent communication and interpersonal skills.
• Proficiency in healthcare software and electronic health records (EHR) systems.
• Leadership and team management skills.
• Strong organizational and multitasking abilities.

Responsibilities

• Oversee daily medical office operations, scheduling, patient flow and administration.
• Supervise front office staff; provide leadership and training to ensure patient service and efficiency.
• Enhance patient experience from scheduling to follow-up and billing.
• Oversee scheduling and calendars to minimize wait times and improve provider efficiency.
• Coordinate billing/insurance; verify coverage and resolve inquiries.
• Maintain medical records ensuring privacy/compliance.
• Manage relationships with suppliers for timely procurement.
• Ensure HIPAA compliance and implement policies.
• Maintain clean, safe office environment per safety protocols.
• Oversee medical equipment and IT coordination.
• Travel between local offices.
• Perform other duties as assigned.

Skills

Office management

Healthcare administration

Leadership

Communication skills

Education

Bachelor's degree in healthcare administration

Tools

EHR systems

Healthcare software

Job description

CENTERS FOR FOOT & ANKLE CARE LLC is seeking an experienced Office Manager to run daily operations in a busy medical office. You will oversee scheduling, patient flow, billing coordination, and regulatory compliance while leading front office staff and ensuring top-notch patient service.

The role requires healthcare knowledge, strong organizational skills, and the ability to manage electronic health records and administrative processes across multiple local offices.